Cue Sales Support

General cooktop info 7

• Can I use Cue as a regular cooktop (without guided cooking)?
• How do I clean Cue cooktops (clean the glass)?
• How to clean hot sugar spills from the glass cooktop?
• Can I use my own cookware with a Cue cooktop?
• The Cue-enabled cooktop makes noises and is sometimes loud. Is this normal?

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Hestan Cue Portable Induction Cooktop: 41000 7

• Where is the perfect spot to use the Hestan Cue? Can I use it outside or while on the road?
• What is the temperature range of the Hestan cue? Highest temp / Lowest temp?
• Troubleshooting: Burner doesn't turn on. Burner doesn't pre-heat cookware/food.
• Why doesn't the power button work after I plug in the burner?
• Can I cook without the app or an internet connection (Offline mode / Manual mode)?

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GE Appliances (Café, Monogram, Profile) 12

• Start here: Connecting Café Appliances and Hestan Cue together (and help with "trouble authorizing your account")
• How to connect a Cue pan to a SLIDE-IN Café range/oven
• How to connect a Cue pan to a DROP-IN Café Cooktop
• How to use precision cooking with a DROP-IN Café Cooktop
• How to use precision cooking with a SLIDE-IN Café

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Hestan "Home" Appliances 3

• Hestan KICS series cooktop - "Cooktop is already connected to a mobile device" error
• Hestan KICS series cooktop - Setup and pair with the Hestan Cue app
• Hestan KICS series cooktop - How to prepare your burner during a cook session