Smart Probe

Probe FAQs

How to set up the Smart Probe and attach it to the bracket (latch)
Setting up the Smart Probe for smart cooking can be completed in 3 basic steps.  Insert the battery Add the probe to your Hestan Cue app profile Attach ...
Fri, Jun 11, 2021 at 4:17 PM
Is it okay to stick the Smart Probe into proteins? Is it a meat thermometer?
While the Smart Probe is not an instant read thermometer, it can be used to measure the internal temperature of proteins. Try to put the probe in the center...
Mon, Mar 15, 2021 at 1:08 PM
How do I insert or replace the battery in the Smart Probe?
To Insert or replace the battery in the Smart Probe, first remove the battery cover from the probe using a coin or a standard (flathead) screwdriver. Insert...
Mon, Mar 15, 2021 at 1:08 PM
Do I need WiFi (internet) to cook with the Smart Probe?
Yes. You will need WiFi (internet) to connect to the Cue app before you start cooking. An active internet connection and Bluetooth are both required for sma...
Mon, Mar 15, 2021 at 1:09 PM
How do I clean the Smart Probe (dishwasher safe)?
The metal portion of the Smart Probe can be cleaned with soap, water, and a soft scrub sponge. Please ensure the battery capsule is sealed before washing. D...
Tue, May 4, 2021 at 9:19 AM
What is the temperature range of the Smart Probe? (range examples)
The Smart Probe measures temperature between 35˚F (1.7˚C) and 400˚F (204˚C). Below are example temperature ranges when using the probe: Sous Vide: 129°F...
Mon, Mar 15, 2021 at 1:09 PM
Do I need the Cue Smart Induction Cooktop to use the Smart Probe?
Yes, the Smart Probe must be connected with the Cue Smart Induction Cooktop and Cue app. This will enable guided cooking functions and temperature control.
Mon, Mar 15, 2021 at 1:09 PM
Can I use the Smart Probe to cook my own recipes?
Yes. Using Control Mode within the Hestan Cue app along with the Hestan Cue burner, you can create your own delicious recipes with precision temperature con...
Mon, Mar 15, 2021 at 1:09 PM
Does the Smart Probe work with any cookware?
Yes. As long as you can fully attach the probe bracket, you can use any induction safe cookware or Cue Smart Cookware. As a reminder, you will need to use a...
Mon, Mar 15, 2021 at 1:10 PM
Can I use the Smart Probe in the oven, smoker, or BBQ grill?
No. Do not use your Smart Probe in the oven, smoker, or BBQ grill as damage can occur to the internal electronics.
Mon, Mar 15, 2021 at 1:11 PM