Cooking information

This is where the meat hits the pan! FAQs on how to best cook with Cue and what to expect.

How do I keep food hot while I make other dishes?
In general, we recommend eating food prepared on a Cue immediately after finishing the recipe. This is especially true of meats/proteins, but can be kept wa...
Wed, Mar 6, 2019 at 3:27 PM
Is oil and food splatter normal while cooking?
Yes, oil and food splatter should be expected on any appliance used to cook food. Each Hestan Cue recipe is crafted or vetted by a chef on our culinary team...
Wed, Mar 6, 2019 at 3:30 PM
Can I use Cue to cook frozen food straight out of the freezer?
No. When cooking on a Cue system, fresh food should always recommended to ensure the best cooking results. However, if only frozen ingredients can be found,...
Mon, Mar 2, 2020 at 1:12 PM
How does Cue work in conjunction with sous vide cooking?
The Hestan Cue app will include sous vide recipes for use in conjunction with a circulator such as Joule. To get started, simply use the search bar on the m...
Wed, Jul 14, 2021 at 5:39 PM
What are good oil substitutions to use (fat substitutions)?
Most recipes within the Hestan Cue app make use of the following fats: canola oil, olive oil, or butter. These are fairly common fats which people already h...
Wed, Mar 6, 2019 at 4:07 PM
The food/recipe is too salty. Why? What can I do?
We sometimes receive feedback that certain recipes are "too salty." Keep in mind that the salt listed in the ingredients is a recommendation, and ...
Mon, Mar 2, 2020 at 1:44 PM
What is 'mise en place'?
We understand that professional chef's may cook food a little faster than the average home cook. To even out the playing field so *everyone's* culin...
Wed, Mar 4, 2020 at 4:53 PM