Cue Sales Support

While setting up your Café cooktop via the SmartHQ app, you may be prompted to enter the appliance model number.

The model number will be printed on a sticker which is typically on the bottom or side of the cooktop. Please reference the image below as an example of what the sticker might look like:

Please note that there may also be a WiFi module connected which lists a model and serial number. Do NOT use that information. That's the model/serial for the WiFi module itself (and not the cooktop).

Examples of model numbers:
Note: this is not a comprehensive list.