Other info

Additional information

Where can I find the Quick Start, Manual, and other Guides?
The latest versions of documentation for Hestan Cue products are available online. Please read through each document before using a Hestan Cue Smart Cooking...
Wed, Mar 11, 2020 at 10:58 AM
How do I add, update, or remove a Cue to my account?
TO ADD A DEVICE: You'll need to add a Cue enabled cooktop and Cue cookware to your profile before you can use the Hestan Cue app to cook. Start the H...
Wed, Jun 9, 2021 at 1:43 PM
What do I need to get started with Hestan Cue?
To get started with Hestan Cue, you'll need the following: A Cue-Enabled cooktop. These are available in different sizes and configurations. Hestan...
Wed, Mar 11, 2020 at 1:42 PM
Where can I download/update the Hestan Cue app?
The Hestan Cue app can be downloaded onto most smart devices which meet the minimum system requirements. To download the app: iOS Touch the App Store butto...
Wed, Mar 11, 2020 at 2:00 PM
How do I update firmware for my burner and cookware?
Update Hestan Cue firmware: Before Hestan Cue cookware and cooktops can be used, they will require a "firmware update" via the Hestan Cue app. ...
Wed, Jun 9, 2021 at 1:55 PM