Generation 1 cookware - Capsule series specifics

FAQs concerning the 1st generation Cue pan and pot (with the Smart Capsule)

How do I replace/change the battery in the Smart Capsule?
Please review the following FAQ which illustrates capsule and battery installation: How do I install the Smart Capsule into the 11" Fry Pan? What is th...
Tue, Apr 11, 2017 at 4:03 PM
There might be a problem with the capsule. How can I troubleshoot / fix the capsule? (Gen 1 pan/pot cookware)
When properly installed, it is very unlikely that something would go wrong with the capsule. The capsule is designed to be low-maintenance and resistant to ...
Mon, Jan 11, 2021 at 11:52 AM
How do I install the Smart Capsule into Cue cookware? What is the Smart Capsule?
Included with every "generation 1" Hestan Cue cookware piece is a Smart Capsule. The Smart Capsule uses Bluetooth technology to wirelessly connect...
Thu, Mar 7, 2019 at 12:17 PM
How do I remove a stuck capsule from Cue cookware?
Generation 1 Hestan Cue cookware uses a Smart Capsule which gets seated within the cookware cavity of the handle. There may be occasions where you need to r...
Thu, Mar 7, 2019 at 12:22 PM